"My team
has seen many speakers over the years - but no one taught
them, inspired them, moved them the way you did."
-A.J.E. Senior VP, AIMCO
Taste
Lifes Dessert:
Become Alert! (Heaven Cant Wait.) by Brian D. Biro
One evening as we
dined in a cafe in the Bitterroot Valley of
Montana, my youngest daughter, Jenna, opened my
eyes to a secret of extraordinary coaching and
leadership I had nearly forgotten. The cafe was
located on the second floor of a old main street
building and had huge windows that captured the
stunning panorama of the Bitterroot and Sapphire
Mountain ranges enclosing the valley. Everyone in
the cafe was eating or chatting quietly when
something caught Jennas attention and she
walked over to the window. As she stood gazing
out at the mountains, suddenly her eyes
brightened and a look of pure wonder came over
her. Then, with great excitement and considerable
volume she announced for all to hear as she
pointed out the window, "Look, Mommy and
Daddy. We're in heaven!"
Everyone in the
restaurant lit up at her revelation. The more I
thought about it, the more I realized Jenna was
right. She had seen and felt the beauty that is
always around us, but that most of us pass
without the slightest notice. We can miss the
"heaven" that is right before our eyes.
Yet opportunities abound in our lives when we
remember to look for them.
Great leaders and
coaches are extraordinarily alert because they
recognize that sometimes the smallest insight can
make the biggest difference. Each Monday during
the last thirty-five years of his remarkable
life, Mahatma Gandhi did not speak. He made this
choice for religious reasons, but found it had an
amazing and unexpected effect. These silent
Mondays helped Gandhi to heighten his powers of
observation, to let go of defensiveness and the
need to be right. Most important, never once on
these days of silence did he find himself
thinking about his response when another was
speaking. Instead, he was truly listening.
Gandhi's choice created the opportunity for him
to develop keen alertness and sensitivity. You
can build this same skill by quietly disciplining
yourself to use your own senses to take in
information more fully.
In college I
enrolled in a class called "Observation of
Children." It was held once a week at a
preschool located on the Stanford University
campus. Each of us selected a child to be our
subject for the eleven-week quarter. Our task was
simple: We were to observe everything we possibly
could about our chosen child during our
three-hour session each week. At the end of the
quarter, we were to write a paper detailing our
observations and thoughts from the experience.
While observing we were not to speak to our
subjects, and we were instructed to remain as
inconspicuous as possible. The children were
accustomed to having college students milling
around, so the challenge of becoming invisible
was not as difficult as one would think.
To be honest, I
had enrolled in the class only to complete the
developmental psychology units I needed for my
major. I thought it would be a simple course, a
break from the rigorous schedule I was facing
that quarter. Little did I know that it would
become one of the most stimulating educational
experiences of my entire college career, and its
impact would last me a lifetime.
Within minutes of
observing the girl I had selected, I was
completely enthralled. I watched her with total
concentration. It soon became obvious to me that
I had never really observed another human being
with such sustained focus in my entire life. The
three hours flew by so quickly they seemed like
minutes.
The more I
observed, the more I connected with this
girls spirit. I understood her perhaps as
well as anyone I had ever known, though I never
uttered a word to her. I watched her grow and
develop over those eleven weeks in her language
skills, physical dexterity, courage, and
interpersonal relationships. It was like watching
a flower blossom under time-lapse photography. I
realized how quickly most of us make judgments
about one another and then hold onto our initial
impressions without gaining the greater insight
available to us through expanded observation. If
her teachers could have stepped into my shoes,
they would have discovered so much more about
what inspired her, built her confidence, and
sparked her curiosity. I became acutely aware of
how much I miss in most conversations with others
because I am so occupied with my own thoughts
about what I will say next.
When we use our
senses more acutely and sharpen our alertness, we
discover opportunities to affect and inspire
others as never before. It is a surefire strategy
to become a dedicated lifelong learner, an
absolute requirement for excellence.
Today, I carry a
beautiful poem in my wallet to remind me of the
impact we create when we use our awareness and
our senses with our full potential:
The
Most Beautiful Flower
The park bench was
deserted as I sat down to read
Beneath the long,
straggly branches of an old willow tree.
Disillusioned by
life with good reason to frown,
For the world was
intent on dragging me down.
And if that
werent enough to ruin my day,
A young boy out of
breath approached me, all tired from play.
He stood right
before me with his head tilted down
And said with
great excitement, "Look what I found!"
In his hand was a
flower, and what a pitiful sight,
With its petals
all worn, not enough rain, or too little light.
Wanting him to
take his dead flower and go off to play,
I faked a small
smile and then shifted away.
But instead of
retreating he sat next to my side
And placed the
flower to his nose and declared with overacted
surprise,
"It sure
smells pretty and its beautiful, too.
Thats why I
picked it; here its for you."
The weed before me
was dying or dead.
Not vibrant of
colors, orange, yellow, or red.
But I knew I must
take it, or he might never leave.
So I reached for
the flower, and replied, "Just what I
need."
But instead of him
placing the flower in my hand,
He held it mid-air
without reason or plan.
It was then that I
noticed for the very first time
That weed-toting
boy could not see; he was blind.
I heard my voice
quiver, tears shone like the sun
As I thanked him
for picking the very best one.
"Youre
welcome," he smiled, and then ran off to
play,
Unaware of the
impact hed had on my day.
I sat there and
wondered how he managed to see
A self-pitying
woman beneath an old willow tree.
How did he know of
my self-indulged plight?
Perhaps from his
heart, hed been blessed with true sight.
Through the eyes
of a blind child, at last I could see
The problem was
not with the world; the problem was me.
And for all of
those times I myself had been blind,
I vowed to see the
beauty in life, and appreciate every second
thats mine.
And then I held
that wilted flower up to my nose
And breathed in
the fragrance of a beautiful rose
And smiled as I
watched that young boy, another weed in his hand
About to change
the life of an unsuspecting old man.
"Thank you
for being so genuine and real! You have a true gift in
the way you communicate with others!" - T.R.,
Helzberg Diamonds
"Brian
Biro's presentation was GREAT! It made a lasting impact
on my future path. It is a presentation the entire firm
should experience." - Participant, Authur Andersen
"Our group
of two hundred executives were left literally speechless,
teary-eyed, empowered, exuberant, and motivated." -
J.B., Target Stores